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24 May 2017



Joint Casualty & Compassionate Centre (JCCC)

When families experience incidents at home while loved ones are
serving overseas it is very important that everyone is aware of the
process in place that can facilitate their immediate return home.

This short Families Brief is to explain the role the Joint Casualty
and Compassionate Centre (JCCC) undertakes 24 hours a day,
7 days a week, 365 days a year to help families when incidents
occur involving Service Personnel or someone at home.

For further information contact:
Joint Casualty and Compassionate Centre
Imjin Barracks
Tel: 01452 519951



10 May 2017

DIO - Sub Letting Of Service Family Accommodation

The Defence Infrastructure Organisation has initiated a
 long-term project to sub-let empty                                                                   
Service homes that are not currently required.
As well as the normal management margin required
 to ensure properties are available for families
 where we have sufficient homes,
 the Defence Infrastructure Organisation (DIO) has retained some
 additional properties until the future needs of Defence are fully known.

This approach gives us flexibility to manage the 
requirements of the Front Line Commands, however, empty properties do not
 generate any income, and instead draw
 revenue away that could
 otherwise be invested elsewhere in the estate. 

The needs of Service personnel and their families has been considered 
throughout this project, 
therefore entitled and eligible Service personnel continue to take 
priority for SFA and should 
apply for accommodation as they normally would.

Where there is no requirement from Service families, empty properties will 
considered on a site by site basis in consultation with local commanders, for sub-let
 to private tenants - who will be subject to credit
 and reference checks. This will be on a short term arrangement, so we 
could return homes back
 to MOD control if a requirement emerges.

Overall, our planning has been to implement this project without disadvantaging Service
 personnel, whilst maximising revenue from rental receipts from empty properties
 that are currently not required.

Why are these properties being sub-let?

The current size and cost of the Defence estate is not sustainable, including the
 cost of maintaining empty Service homes.
The MOD and DIO are undertaking a number of initiatives to address these issues. 
In addition to other initiatives such as disposals, a sub-let
 project has begun with the aim of generating income through 
short term lets, whilst providing flexibility to meet the future needs of defence.

How many houses could be sub-let under this arrangement?

An initial 2,300 homes could be made available under these arrangements

Will Service personnel and their families be affected?

All of our planning has been to ensure that families are not affected. We:
- Have chosen sites where there is adequate surplus accommodation that is not required.
- Plan where possible to release houses in groups rather than individual properties so 
they can be managed more effectively.
- Have considered security.
- Will consult with local commanders and other stakeholders so we understand any loca
- Aim to ensure that Service families are not disadvantaged.

Where additional revenue is going?

Revenue raised by this project will be returned to the Defence Infrastructure Organisation 
as part of its overall running and investment in the estate – therefore it will be targeted to 
where it is needed most to meet the needs of defence.

How has security been considered?

Specific security issues will be considered at each site. Furthermore every potential private 
tenant will be subject to credit and reference checks.

Has the chain of command been consulted?
The chain of command and other stakeholders will be consulted and their feedback
 will be taken into consideration. Service families in each area will also be informed.

Who is going to get these houses?

The properties will be available on the open private rental market, with potential tenants
 subject to normal credit and reference checks.

Will it affect Service families’ access to housing or the maintenance service?

Service families will continue to get Service homes and the normal contracted response 
repair times will continue to apply. We will monitor this performance as we do now.

Will the properties be improved for the private tenants?

These properties will not be improved, but they will be prepared and checked for
 maintenance and safety prior to occupation, just as they are for Service families prior to
 move in. Investment for improving Service homes will continue to be targeted at homes
occupied by Service families.


Balancing service & family commitments is tough. @BigWhiteWall1 is available 24/7 for support. #familymentalhealth http://bit.ly/2nbWtmG